Please read the following delivery policy carefully before purchasing or using our digital services. By accessing or purchasing from our store, you agree to these terms.
1. Digital Service Delivery
QBDeskSolutions specializes in digital products. All items sold on our platform are digital license keys, delivered electronically via email. No physical products are shipped.
2. No Physical Shipping
We do not offer or support physical shipping. All purchases are fulfilled exclusively through digital delivery, meaning you will not receive any physical items, such as CDs, USB drives, or printed manuals.
3. Delivery Process
After a successful purchase, you will receive:
A confirmation email with your order details.
A separate email with your digital product key(s) and activation or installation instructions.
Please ensure your email address is correct and active during checkout. This is the only method of delivery.
4. Estimated Delivery Time
Delivery is usually instant or within 1 hour after successful payment. However, in some cases (e.g., payment verification or high demand), delivery may take up to 8 hours.
5. Didn’t Receive Your Key?
If you don’t receive your product key:
First, check your Spam/Junk/Promotions folders.
If still not received after 8 hours, contact our support team via the email below.
6. Customer Responsibility
It is your responsibility to:
Provide a valid and accessible email address
Ensure your payment is successfully completed
Review your order before finalizing the purchase
7. Refund & Exchange Policy
Due to the nature of digital products:
All sales are final once the license key is delivered.
No refunds or exchanges will be issued unless the product key is proven to be faulty or non-functional.
If the product key cannot be activated due to a verified technical issue, we will offer a replacement or refund by our guarantee.
8. Contact Support
If you require help with your order or delivery:
Email: support@qbdesksoultions.com
We aim to respond to all inquiries within 24 hours.
9. Policy Updates
We reserve the right to update or change this policy without prior notice. Any updates will be posted on this page. Continued use of our services implies acceptance of the current terms.
Business Information
QBDeskSolutions
56 Cavanagh Close
Manchester, England, M13 9DF
Email: support@qbdesksoultions.com
