Thank you for choosing qbdesksoultions for your digital product needs. If you encounter any issues with your purchase or are dissatisfied for any reason, please know that we are here to assist you.
Since our licenses are digital—usually delivered as download links and license keys without DRM protections—returns may not always be possible. However, your satisfaction is important to us, so we have established the following clear and fair refund policy:
Duplicate Purchases: If you are charged twice or face any similar billing issues, you may request a refund at any time.
30-Day Refund Policy: Within 30 days of purchase, if the product you received does not match the description, is the wrong edition, or has formatting or activation issues, we will either exchange it for the correct product or issue a refund.
To request a refund, please contact us preferably via email or through our live support. Provide your order number and/or the email address used for the purchase, along with details about the issue you experienced. We aim to respond within 12 hours, often sooner.
Contact us via:
Email: support@qbdesksoultions.com
Live Chat Support: Accessible via the icon at the bottom right of the website
Thank you for shopping with qbdesksoultions. Your satisfaction remains our top priority.
